PRIVACY Policy

Last Updated: May 26, 2025

At Living Heritage Business Resources, we are committed to protecting your privacy in compliance with Ecuador’s Organic Law on Personal Data Protection (LOPDP), the EU General Data Protection Regulation (GDPR) for users in the European Union, and other applicable international regulations. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use thecronamethod.com or our programs.

1. Data Controller

• Company: Living Heritage Business Resources
• RUC: 1716601826001
• Address: José Padilla E2-56 y Nuñez de Vela, Ed. Platinum, Of. 7b, Pichincha, Quito, Ecuador, CP: 170507
• Contact: e-mail

2. Data We Collect

We collect the following personal data when you use thecronamethod.com or purchase our programs:

• Identification Data: Name, surname, and email address.
• Payment Data: Billing information (e.g., billing address) and transaction details processed via credit card or PayPal, in compliance with PCI-DSS security standards.
• Technical Data: IP address, browser type, device used, pages visited, and data collected via cookies (see our Cookie Policy).
• Optional Data: Information you provide when contacting us (e.g., inquiries sent to e-mail or when subscribing to our newsletter).

3. Purpose of Data Processing

We use your personal data to:

• Process purchases and deliver programs (legal basis: performance of a contract).
• Send communications related to your purchase (e.g., confirmations or updates).
• Improve our website and services through technical data analysis (legal basis: legitimate interest).
• Send promotional materials or newsletters, if you’ve given explicit consent (legal basis: consent).
• Comply with legal obligations, such as billing or responding to authorities (legal basis: legal obligation).

4. Legal Basis for Processing

We process your data based on:

• Consent: For marketing communications or non-essential cookies.
• Performance of a Contract: To process purchases and provide program access.
• Legal Obligation: To comply with tax or data protection regulations.
• Legitimate Interest: To enhance our website and prevent fraud, provided your rights are not overridden.

5. Data Recipients

Your data may be shared with:

• Essential service providers, such as PayPal or credit card processors, acting as data processors in compliance with LOPDP and GDPR.
• Competent authorities, when required by law.

We do not sell or share your data with third parties for commercial purposes without your consent. For EU users, data may be transferred outside the European Economic Area (e.g., to servers in the USA). In such cases, we ensure providers adhere to safeguards like the European Commission’s Standard Contractual Clauses.

6. Data Retention

We retain your data for:

• The duration necessary to fulfill the purpose for which it was collected (e.g., while you have program access).
• The legally required period for tax or legal obligations (e.g., 7 years for billing data in Ecuador).
• Until you request deletion, for data based on consent (e.g., newsletters).

7. User Rights

Under LOPDP and GDPR, you have the right to:

• Access your personal data.
• Request correction or deletion of your data.
• Object to or restrict data processing.
• Request data portability.
• Withdraw consent at any time (e.g., for newsletters).

To exercise these rights, e-mail with your request, including a copy of your ID if required. You may also file a complaint with Ecuador’s Superintendency of Data Protection or your country’s data protection authority (e.g., the UK Information Commissioner’s Office or Spain’s Agencia Española de Protección de Datos for EU users).

8. Data Security

We implement technical and organizational measures, such as SSL encryption on our website and confidentiality agreements with providers, to protect your data. However, no system is entirely secure, and we cannot guarantee absolute security.

9. Minors

Our services are not intended for individuals under 18 years. If we discover we’ve collected data from a minor without parental or guardian consent, we will delete it immediately.

10. Contact

For questions about this Privacy Policy, contact us at:

• E-mail: e-mail
• Address: José Padilla E2-56 y Nuñez de Vela, Ed. Platinum, Of. 7b, Pichincha, Quito, Ecuador, CP: 170507